By connecting your electric car to the Tibber app, Tibber can read its battery status and automatically schedule Smart Charging at the most cost-effective times.
How do I connect my car?
- Open the Tibber app and go to Power-ups.
- Select your car's brand.
- Sign in with your manufacturer's account and follow the instructions.
Once connected, your car will appear in the Tibber app.
Some manufacturers require you to sign in with the primary driver's account rather than a guest or secondary account.
Why do I need to sign in with the manufacturer?
Tibber uses the connection to access information needed for Smart Charging, such as:
- Your car's current battery level.
- Its charging status.
- Its maximum charging level, if supported.
The available information depends on your car's manufacturer and model.
My car brand isn't supported
Not all cars support a direct connection to Tibber. You may still be able to use Smart Charging through a compatible EV charger.
To add a non-integrated car:
- Go to You → Electric cars → Non-integrated.
- Select your car's brand or choose Tibber.
- Enter your car's battery capacity.
You'll need a connected, compatible EV charger and must enter your car's battery level manually before each charging session.
My car is connected but isn't updating
Check that:
- Your car has an internet connection.
- You're still signed in to your manufacturer's account.
- The manufacturer's app shows updated information.
Some manufacturers update vehicle data less frequently than others. Certain integrations also require your car's location to match your home's location in Tibber.
I can't connect my car
Check your manufacturer's login details and make sure you're using the primary driver's account if required.
If the problem continues, contact Support below or via the chat in the app. Include your car's brand and model so we can help you faster.
Supported cars and EV chargers
Not all cars and EV chargers support the same Smart Charging features.
Check compatibility under Power-ups in the Tibber app.
For the details that apply to your country, select your market in the bottom-right corner of this page to visit your local Tibber Support Center.