In the Tibber Store, you'll find smart energy products that work with the Tibber app, including EV chargers, Tibber Pulse and smart thermostats.
Explore the available products in the Tibber Store.
How do I place an order?
- Open the Tibber app or visit the Tibber Store.
- Choose the product you'd like to buy.
- Add it to your shopping cart.
- Complete your purchase.
Once your order is placed, you'll receive an order confirmation by email.
Can I change or cancel my order?
If your order hasn't been processed yet, we may still be able to change or cancel it.
Contact Support below or via the chat in the app as soon as possible.
If your order has already shipped, you can return it after delivery according to the return policy that applies in your market.
Where can I find my order?
You can find your orders in the Tibber app under You → Tibber Store.
Once your order has shipped, you'll receive a shipping confirmation with a tracking link, where available.
I haven't received an order confirmation
First, check your spam or junk folder.
If you still can't find your confirmation email, contact Support below or via the chat in the app. We'll help you check your order.
Can I buy products without an energy contract?
Yes. Most products in the Tibber Store are also available without a Tibber energy contract.
However, some features, such as Smart Charging or other smart energy optimisations, may require an active Tibber energy contract.
Check the product page for compatibility and any specific requirements before purchasing.
Store policies in your country
Available products, delivery options, cancellation rights and return conditions may vary by market.
For the details that apply to your country, select your market in the bottom-right corner of this page to visit your local Tibber Support Center.