Tibber regularly offers promotions and discounts for new and existing customers. Available offers depend on your market, when you sign up and when you place an order.

What promotions are available?

Depending on your market and current campaigns, you may find:

• Welcome offers for new customers.
• Discounts on Tibber Store products.
• Limited-time promotions.
• Special offers through selected partners.

Each promotion has its own eligibility requirements and conditions.

Are discounts applied automatically?

In most cases, yes.

Eligible discounts are usually applied automatically when you sign up for an energy contract or complete a purchase in the Tibber Store.

Some promotions may require you to enter a promotional code or use a specific sign-up link. If so, this will be explained in the campaign terms.

For energy contracts, it's generally the sign-up date that determines eligibility, not the contract start date. This means you can sign up during a promotion and choose a future contract start date, even if that date falls after the promotion ends.

Can I combine multiple promotions?

That depends on the specific offers.

Some promotions can be combined, while others cannot. Always check the campaign terms before signing up or placing an order.

I missed a promotion

Promotions are only valid during their advertised campaign period.

If you signed up or placed an order before a promotion started or after it ended, the offer generally cannot be applied retroactively.

However, if you signed up or placed an order during an active promotion and the expected discount wasn't applied, contact Support below or via the chat in the app. We'll be happy to check.

Where can I find the promotion terms?

You'll find the terms and conditions on the promotion page or in the communication announcing the offer.

For promotions and eligibility requirements specific to your country, select your market in the bottom-right corner of this page to visit your local Tibber Support Center.