Want to end your energy contract with Tibber? The steps depend on whether you're switching to another energy supplier, moving or cancelling for another reason.
Switching to another energy supplier
If you're switching to another energy supplier, you may not need to cancel your Tibber contract yourself.
In some markets, your new energy supplier will automatically arrange the cancellation when your new contract starts.
Switching procedures, notice periods and any applicable fees depend on your market.
Moving to a new home
Moving and don't want to take Tibber with you? You can register your move-out in the Tibber app.
- Open the Tibber app.
- Go to You and select the option to move out.
- Enter the date you want your energy contract at your current address to end.
For more information, see Moving with Tibber.
Ending your contract for another reason
If you're not switching suppliers or moving, contact Support below or via the chat in the app.
We'll help you understand the available cancellation options and the steps you need to take.
Some markets also offer additional cancellation methods.
When will my contract end?
Your contract end date depends on how you're ending your contract and the rules in your country.
- Switching suppliers: Your contract may end automatically when your new supplier takes over.
- Moving: Your contract will end according to the move-out date and applicable local procedures.
- Other cancellations: The end date depends on the cancellation process in your market.
Once your cancellation has been processed, you'll receive a confirmation.
For the exact cancellation procedures, notice periods and conditions in your country, select your market in the bottom-right corner of this page to visit your local Tibber Support Center.