Moving to a new home? Whether you're joining Tibber, taking your contract with you or leaving Tibber, here's how to manage your energy contract when you move.

I'm moving and want to join Tibber

If you currently have another energy supplier and want to switch to Tibber at your new address:

1. Open the Tibber app or visit the Tibber website.
2. Sign up using your new address.
3. Follow the steps to complete your energy contract.

We'll arrange the energy contract at your new address.

Important: You'll need to cancel the energy contract at your previous address yourself. Moving doesn't automatically end your contract with your current supplier.

I'm moving and want to keep Tibber

Already a Tibber customer and want to continue using Tibber at your new home?

1. Open the Tibber app.
2. Go to You and register your move-out date for your current home.
3. Add your new home and sign up for an energy contract at your new address.

Your existing contract will end at your previous address, and a new contract will start at your new home.

I'm moving and want to leave Tibber

If you don't want to continue with Tibber at your new address, register your move-out in the Tibber app.

1. Open the Tibber app.
2. Go to You and select the option to move out.
3. Enter the date you want your energy contract at your current address to end.

Your contract will end according to the moving procedures in your country.

When should I register my move?

The deadlines and rules for registering a move vary by market. In some countries, you must register your move several days in advance, and backdated cancellations may not be possible.

For the deadlines and instructions that apply to you, select your market in the bottom-right corner of this page to visit your local Tibber Support Center.

What happens next?

Once your move-out has been processed, you'll receive a confirmation.

Need help registering your move or setting up your new contract? Contact Support below or via the chat in the app.