You can reach us through chat in the Tibber app, at tibber.com, or by email at hello@tibber.com.
Your first contact will be with our AI assistant, which can quickly answer many questions. If further support is needed, the assistant will connect you to our support team. The team reply as fast as possible on weekdays – during weekends, our supporters are off duty.
About our AI assistant
Quick help, always available – The AI can help you at any time, often faster than a team member.
Smarter than a simple chatbot – The assistant understands context and can answer many questions on its own. The clearer you phrase your question, the better the answer will be.
Support team always available – If the AI can’t solve your issue, our support team will seamlessly take over – without you having to start from scratch.
Read our terms for AI-tools in customer support.