Panasonic Comfort Cloud is Panasonic's own app for controlling their wifi-connected heat pumps. With Panasonic Comfort Cloud, you can manage all the functions of the heat pump, plus a little more. Check the air purification systems, Econavi sensor, airflow direction, speed, temperature settings and mode.

If you have an air to air heat pump connected to the Panasonic Comfort Cloud app, you can easily connect it to Tibber and activate smart heating control.

When your Panasonic air-air heat pump is connected to Wifi and your Panasonic Comfort Cloud account, you can connect it to Tibber. In the Tibber app, you will find Panasonic in the list under Power-ups. Click "Connect" and log in with the same credentials as you use in the Panasonic app.

After you have added your heat pump to Tibber you can control the heat pump through Tibber and activate smart heating to save energy. The heat will be controlled automatically using our smart algorithms which takes into account both weather forecast and electricity price.

Read more about smart heating here.

Do Panasonic users need a physical product or does the Tibber pairing works with just the Tibber app?

You do not need any extra products to connect Panasonic Power-up to Tibber.

What Panasonic heat pump is supported in Panasonic Comfort Cloud Power-up?

All air-air heat pumps that are supported in the Panasonic Comfort Cloud will also be supported by the Tibber-app.

How does Tibber smart heat my Panasonic heat pump through Panasonic ?

With smart heating you let Tibber control the heating in your house, on the most optimal hours throughout the day. With our Power-up for Panasonic we move the heating as much as possible to the cheapest hours of the day, which results in lower heating costs. Tibber knows the electricity price in advance, and Tibber can therefore control the heating and heat up the house when the price is at its lowest.

You choose which temperature you want in your home in the Tibber app, and Tibber ensures that the house keeps the warmth to the lowest cost, without compromising the comfort in your home. Read more about smart heating here.

What is the difference between Panasonic Power-up and Sensibo Air

With integration directly through Panasonic, we will be able to skip a joint relative to the integration with Sensibo. If you have a Panasonic today, the integration of Panasonic will be the best solution for you.

I have a Sensibo unit, but I see that it is possible to smart heat with the heat pump directly through the Panasonic integration, what is the best option?

Both integration works smoothly, we would probably recommend the integration with Panasonic since Tibber has direct contact with the heat pump through this integration.

​I have connected Panasonic to Tibber, but get a message that it does not find any sensors or thermostat to connect, what do I do?

Try firstly to remove Panasonic from the Tibber app under Power-ups. Log out of the Tibber app and delete cache from the app. Re log into the app to see if it works then.

Only for Android phones:
To clear cache from the app, go to settings -> apps -> Tibber -> Storage -> Clear Cache, note that you need to log out of the app before trying this.
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If the problem still continues, please contact us in the chat so we can help you further.

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