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Pulse HAN - installation
Updated over a week ago

All new energy meters today has a HAN-port that allows you to read your consumption directly. However it's not as easy as just plugging in your computer, and that wouldn't be very practical in the long run either. Tibber Pulse can therefore be connected to your energy meter, and gives you the opportunity to see your consumption in realtime through our app! You will also be able to see the load on each of the phases running into your home.

This is how you set up Tibber Pulse HAN:

In the package you will get a Tibber Pulse, a USB-cable and a network-cable.

  1. When you set up Pulse it need to be connected to an USB power supply throughout the installation, but it can in most circumstances be removed afterwards (some exceptions exists if you have it connected to a Kamstrup meter). Before installation Pulse will show a green light as long as it's connected to USB.

  2. To start the set up you go into our app. Go to "Power-ups" and choose Pulse. When you touch "Connect", the app will guide you through the rest of the process, so follow the instructions.

Note! For Pulse to work, the HAN-port needs to be activated by your grid company. You can do this either through their webpage or by calling them.

This is the HAN-port and how to open it:

The HAN-port on the energy meter is a RJ45-port. That's the same port you will find on your router or computer. You may therefore use any ordinary network cable to connect Pulse to your meter. If the cable from the packet is too short, you can use a longer one if necessary.

When the HAN-port is active, information from your meter is sent through the cable to the connected device, for example Pulse.

As a standard the HAN-port is closed, so that no unauthorized people can check your consumtion. To activate the port you therefore need to contact your grid company. Some grid companies you need to call to get this done, while others offers this through their webpage if you log in with for example BankID.

Placement of Pulse:

For Pulse to work it is dependent on a good WiFi-connection, either through your own, or maybe a neighbors, network.
Many have Pulse placed inside an energy cabinet, in for example a basement, where the WiFi coverage isn't the greatest. In those cases it might be an idea to place Pulse on the outside to get a better signal.

If you experience that Pulse has problems connecting to your network, either inside a cabinet or outdoors, you might need to change the direction Pulse is pointing. In the picture to the left you will see how the antenna is placed inside Pulse. Try to change the direction so that it is correct in relation to your router.

Illustration of placement for the Pulse.

In regards to placing Pulse in an outdoor cabinet, you need to know that Pulse is only designed for indoor usage. We have tested it to work in down to -20 degrees celcius, so the temperature normally wont give you any problems. However Pulse is no fan of water, and therefore needs to be placed somewhere dry with no danger of even condensation. So a solution might be to place Pulse in a sealed container or plastic bag. You also need to know that should Pulse stop working because of water damage, it will not be covered by the waranties.

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